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The last day of operation for this site was 10/29. Please see below FAQs.

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Appointment Scheduling FAQ

Pregistering for a COVID-19 vaccination

Who is eligible to be vaccinated at your site and how does preregistration work?

People age 12 and older are eligible for the COVID-19 vaccination. To preregister, we’ll ask a few simple questions and collect some information, which will take about 10-15 minutes to complete.

You will be invited to schedule a vaccination only if appointments are available.

Please understand that there are tens of thousands of people preregistering for an invitation to schedule a vaccination appointment at our site. Preregistration does not guarantee an appointment as availability is dependent on dose supply, site capacity, and also serving the most at-risk populations first in accordance with the Washington State Department of Health.

We also won’t be able to schedule your vaccination at our site if there’s a serious health or safety concern or your age group is not authorized to receive the vaccine yet. In those cases, please consult your doctor.

Note that minors 16-17 or adults with a legal guardian must be accompanied by their parent or legal guardian.

The system is asking me to enter characters from a captcha image into a text box. What is this for?

This is a way for the system to verify that you are a real person and not a robot trying to access the reservation system. We know this might seem odd, but it is an important step in keeping our vaccination appointment scheduling system secure and helps to ensure that you can get the appointment you need.

I am finding it difficult to read the letters and numbers in the captcha image, what can I do?

You can either click the “Generate a new image” button and see if the next one is easier to read, or you can click the “Play audio captcha” button to hear a voice read the letters and numbers to you, then type them into the field and click “Continue” to proceed.

Why is the system asking me to describe my employment and home-living situation?

The questions are based on the Washington State Department of Health which prioritizes the most at-risk populations first.

Why are you asking me if this is my first or second dose? Does it really matter?

Yes! Identifying whether this is your first or second dose helps us to make sure that we have the correct number of doses on hand and to ensure that if it’s your second dose, it’s from the same manufacture (if applicable) and administered at the right time after the first dose.

The system is asking me to provide my personal contact information and demographic information. Is my information secure? Will you be sharing my information with anyone?

The information you provide is completely secure and is only used for purposes of scheduling your vaccination appointment, confirming your identity at your appointment, and administering your vaccine. Your contact, demographic, and medical history information is passed to the Washington State Immunization Information System (WAIIS) after you receive your vaccine for the purposes of maintaining information on who has received the vaccine. You can visit the WAIIS website at www.waiis.wa.gov to look up your vaccination records.

Do I need to fill in all the contact information fields?

Certain fields on the contact information form are required, and you will not be able to proceed until they are populated. You’ll receive an error if you attempt to go to the next screen. Simply input the required data and try again.

I don’t have an email address or a cell phone. What should I do?

When scheduling your appointment, an email address and phone number is very important as it’s how we inform you of your vaccine eligibility and invite you to schedule your vaccination. We also need a way to contact you if there are any changes to the appointment. If you do not have an email or phone number, please ask a family member or trusted person to use their email or phone number for the purposes of scheduling your appointment. If you are using another person’s email, please have them print out your appointment confirmation and bring it with you.

Why are you asking questions relating to my medical history?

Your safety is our highest priority. These questions help us to identify any risk factors that we might want to discuss with you prior to administering your vaccine. Also, in some cases, we might advise that you consult with your physician based on some of your answers.

Why am I being asked to verify the information I entered?

This step in the interview allows you to review the information you entered and make sure it is accurate. While it is all very important information, we would encourage you to review your responses to the medical history questions and verify that your Name, Email and Date of Birth are accurate.

Invitation to schedule an appointment

I answered all the questions and filled out all the forms, when will I receive an email notification to schedule my appointment?

King County Vaccination Partnership-Redmond will email you an invitation to schedule a vaccination only if appointments are available. (Be sure to check your SPAM or JUNK folders for this email.)

Please understand that there are tens of thousands of people preregistering for an invitation to schedule a vaccination appointment at our site. Preregistration does not guarantee an appointment as availability is dependent on dose supply, site capacity, and also serving the most at-risk populations first in accordance with the Washington State Department of Health.

Note: This link is tied to your registration and cannot be shared with or used to schedule an appointment for anyone other than you. However, if you do not have access to email and are using another person’s email to schedule your appointment, you must ask them to print out the appointment confirmation email for you to present at the clinic.

The link to schedule does not expire, however, appointments may or may not be available on our site.

I have received my notification to schedule a vaccination appointment. What do I do now?

Great! You are ready to schedule your appointment. Click on the link in the email and you will be taken into the appointment scheduling system. You will validate your identity by entering your name and date of birth. Once validated, select the desired vaccine manufacturer and provider to see available appointment slots.

How do I know which appointment date and time I should choose?

You can use the Data Range filters on the left to select a date range that matches your availability. Then, select the most convenient appointment from the list by clicking the “Book” button. Note: If scheduling your second dose appointment, be sure to use the date range filters and select a date that falls within your vaccine manufacturer’s recommended second dose window, based on when you received your first dose.

I’ve selected my appointment date and time; how do I confirm my reservation and lock in my appointment?

You are almost done! Your appointment is not reserved until you confirm the reservation and acknowledge all the statements on the following screen. Enter the captcha code as shown in the field below then click, “Confirm”. Note: Until you click “Confirm” and complete the acknowledge all the statements on the following screen, another user could reserve this appointment time.

I’ve made my appointment and received a confirmation, what happens next?

That’s great! You will receive an email with the details about your reservation, along with a special code called a QR code. This email will also include links to changing or cancelling your appointment and a link to schedule a new appointment. Do not lose this email and be sure to bring it with you to your appointment, whether on your phone, mobile device, or printed. You can quickly print your confirmation and QR code directly from the confirmation screen by clicking on the “Print page” button.

Questions about scheduling a second dose appointment.

I indicated that this will be my second dose and the system is asking me for the manufacturer of the first dose. Where can I find that?

Your CDC Vaccination Card that you received at the end of your first dose appointment will have the manufacturer of your first dose written on it. Refer to that card and select the appropriate manufacturer from the drop-down.

I am scheduling my second dose, should I bring my CDC Vaccination Card with me to the appointment?

Yes! Please bring your CDC Vaccination Card showing your first dose to your second dose appointment. This will allow us to verify that you are receiving the correct manufacturer of the second dose, you have waited the correct amount of time in between doses and allows us to record your second dose all on one card.

I lost my CDC Vaccination Card from my first dose. Can I still book an appointment for my second dose?

Yes. If you have mis-placed your CDC Vaccination Card you can still receive your second dose. Please visit the Washington State Vaccine Immunization Information System (WAIIS) at www.waiis.wa.gov prior to coming to your appointment to look up and print your first dose documentation to bring with you. Your first dose will need to be validated via the WAIIS system prior to issuing you a new CDC card.

Questions about Changing or Cancelling my appointment.

How can I make a change or cancel my appointment?

If you need to change or cancel your appointment, the only way to do that is by clicking on the link included in your appointment confirmation email. Click on the link titled “Change or cancel your appointment” which will take you back into the scheduling portal. You will be asked to verify your date of birth then be given the option to cancel your appointment.

Questions about where the vaccines will be administered.

Once I have my appointment scheduled, where do I go to get my vaccine?

All vaccines administered through the King County Vaccination Partnership - Redmond are being administered at the Commons Mixer 15255 NE 40th Street Redmond, WA 98052. Do not go directly to Evergreen hospital or Overlake hospital for your vaccination.

Does the King County Vaccination Partnership – Redmond clinic accept walk-in appointments?

Yes, we are accepting walk-in appointments.

I have an appointment confirmed, can I give my appointment to a family member or friend?

No. Appointments through the King County Vaccination Partnership – Redmond are not transferrable. You will be asked to show proof of identification prior to receiving the vaccine.